Return Policy
We offer returns and exchanges within 7 days of order delivery.
To initiate a return or exchange, email us at connect@houseofquirk.com, call us at +91 7827400305, or message us on our Instagram (houseofquirk_) or Facebook page.
Return & Exchange Conditions
- Products must be unused, with original packaging, tags, and labels intact.
- Exchanges will only be processed after the returned item is received and inspected at our warehouse.
- Pickup for return/exchange will be arranged within 7 working days of your request.
Refunds:
The replacement product will be delivered within 7-10 days. In case of a refund, the amount will be credited within the same timeframe.
- Prepaid Orders: Refunds will be credited to the original payment method.
- COD Orders: Customers must provide UPI or bank details for the credit of refund amount.
Please note that final crediting may vary based on bank processing times.
Received a Wrong, Damaged, or Defective Product?
- In case of a wrong, damaged, or defective item, email us within 48 hours of delivery with clear images and a video of the unboxing showing the shipping label.
- Once verified, we will process either a replacement or a refund accordingly
Cancellations
- Orders canceled before dispatch will be fully refunded.
- If an order is lost or undelivered, a full refund will be issued.
- House of Quirk reserves the right to cancel orders that do not meet our requirements, with prompt communication regarding the refund.
For any further assistance, feel free to reach out!