We aim for your satisfaction! If you're not happy with your purchase, we offer returns and exchanges under these conditions:
Returns & Exchanges:
7-day return/exchange window from delivery date.
Contact us at connect@houseofquirk.com or +91 7827400305.
Products must be unused, with original packaging, tags, and labels.
Ensure proper packaging; damaged returns due to poor packing will not be accepted.
Wrong, Damaged, or Defective Items:
Report within 48 hours of delivery with clear images and an unboxing video.
Verified cases will receive a replacement within 7-10 days.
Other Returns:
If unsatisfied, return the product, and we’ll issue a full refund.
COD charges are non-refundable.
Return shipping costs are the buyer’s responsibility.
Replacement Policy:
Contact within 48 hours for replacements.
Covers damaged items and color/size changes (subject to availability).
Buyer covers return shipping for color/size changes.
Refund Policy:
Refunds processed within 3 working days after item inspection.
Prepaid orders refunded to the original payment method.
COD orders require UPI/bank details for a refund (COD charges non-refundable).
Order Cancellations:
Cancel before dispatch for a full refund.
If lost or undelivered, a full refund will be issued.
We reserve the right to cancel orders that don’t meet criteria, with timely refund communication.
For any queries, contact us!
